Cleobetra Casino Terms & Conditions
These Terms & Conditions govern your access to and use of the Cleobetra Casino website, games, promotions, and related services. They are intended to explain how the service works, what we expect from you as a player, and what you can expect from Cleobetra Casino in return.
Please read these Terms & Conditions carefully before creating an account or placing any wagers. By registering, depositing, playing, or otherwise using the website, you agree to be bound by these Terms & Conditions as they apply to you.
Acceptance of Terms
By accessing Cleobetra Casino, creating an account, or using any part of the service, you confirm that you have read, understood, and accepted these Terms & Conditions. If you do not agree, you must not use the website.
These Terms & Conditions apply to all users, including visitors who browse the site and registered players who participate in real-money or free-play activity (where available). Additional rules may apply to specific products, games, tournaments, or promotions and will form part of these Terms & Conditions when presented to you.
Eligibility
Cleobetra Casino is intended for players located in Australia or other locations where access is permitted. You are responsible for ensuring that using the website is lawful for you based on your location and personal circumstances.
You must be at least 18 years old (or the legal minimum age for gambling in your jurisdiction, if higher) to use the services. By registering and playing, you represent that you meet the age requirement and have the legal capacity to enter into a binding agreement.
We may restrict or refuse access to the website where we reasonably believe that use may be unlawful, inappropriate, or inconsistent with these Terms & Conditions.
Account Registration
To access real-money features, you must create a player account. You agree to provide accurate, complete, and up-to-date information during registration and to keep your details current.
Each player is permitted to hold only one account unless Cleobetra Casino explicitly authorises otherwise. Duplicate accounts may be closed, and related activity (including bonuses, wagers, and withdrawals) may be reviewed and adjusted where necessary to protect the integrity of the service.
You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account. If you believe your account has been accessed without permission, you should stop using the service and follow the website’s available support channels.
Verification
Cleobetra Casino may request verification information to confirm your identity, age, and payment method ownership. Verification may be required at registration, during play, when requesting a withdrawal, or at other times where it is reasonable to protect players and the platform.
You agree to provide requested documents and information promptly and in an acceptable format. Where verification is incomplete or unsuccessful, we may restrict account functions such as deposits, withdrawals, or gameplay until the review is finalised.
If we reasonably suspect that information provided is inaccurate, misleading, or belongs to another person, we may suspend or close the account and void associated promotional benefits, subject to a fair review of the circumstances.
Deposits
Deposits must be made using payment methods made available on the website and in accordance with any instructions displayed at the point of deposit. You must only deposit funds that belong to you and that you are authorised to use.
It is your responsibility to ensure that deposit details are correct. Cleobetra Casino is not responsible for funds sent to incorrect destinations due to errors made by the player.
Deposited funds are used for wagering and are not held as a bank account. Where a chargeback, reversal, or payment dispute occurs, we may suspend the account while we investigate and may take steps to recover amounts owed.
Withdrawals
Withdrawal requests are subject to account verification, security checks, and any applicable review for compliance with these Terms & Conditions. Withdrawals are processed to approved payment methods where possible.
To help protect players, we may request that withdrawals be made to a payment method that matches the name on the player account or otherwise demonstrates lawful ownership and control.
Where bonuses or promotions have been used, withdrawal eligibility may depend on meeting the relevant bonus terms, including wagering requirements, game contributions, or other conditions communicated at the time of the offer.
Cleobetra Casino may decline or delay a withdrawal where we reasonably believe the request is linked to prohibited activity, technical error, payment disputes, or a need to complete compliance checks. Any such action will be based on the information available and applied proportionately.
Bonuses
Cleobetra Casino may offer bonuses, free spins, cashback, or other promotions from time to time. Promotions are optional, may be limited by eligibility criteria, and are governed by their specific terms as shown on the website.
Unless stated otherwise in the promotion terms, bonuses are intended for recreational play and may carry conditions such as wagering requirements, maximum stake limits while wagering, time limits, and restrictions on which games contribute.
We reserve the right to withhold, limit, or cancel bonuses where we reasonably determine that a promotion is being exploited, misused, or accessed contrary to the intended rules. This includes situations such as multiple accounts, collusion, use of automated tools, or other behaviour that undermines fair promotional use.
If a bonus is credited in error, Cleobetra Casino may correct the balance and related wagering records to reflect the intended promotion rules.
Acceptable Use
You agree to use Cleobetra Casino for personal entertainment purposes only. You must use the website in a manner that is lawful, respectful, and consistent with maintaining a safe and fair environment for all players.
You must not attempt to interfere with the operation of the website, manipulate outcomes, or gain an unfair advantage through any method not expressly permitted. Any attempt to do so may result in account restrictions and further action where appropriate.
Where community or interactive features are provided (such as chat), you must not post content that is abusive, misleading, discriminatory, or otherwise inappropriate.
Prohibited Activities
The following activities are prohibited on Cleobetra Casino and may result in suspension, closure, or other remedial action:
- Creating or using more than one account without authorisation.
- Providing false, misleading, or incomplete personal information.
- Using someone else’s payment method or allowing another person to use yours.
- Collusion with other players, including coordinated betting designed to circumvent rules.
- Use of bots, scripts, automation, or software intended to influence gameplay or exploit the website.
- Abuse of promotions, including attempts to claim offers in a manner inconsistent with stated terms.
- Attempting to reverse deposits through chargebacks after using the funds for wagering.
- Any activity that reasonably suggests fraud, money laundering, or other unlawful conduct.
Where prohibited activity is suspected, Cleobetra Casino may conduct a review and request additional information. Actions taken will be based on the seriousness of the issue and the evidence available.
Intellectual Property
All content on the Cleobetra Casino website, including text, graphics, design elements, logos, and software, is protected by intellectual property rights. You are granted a limited, personal, non-transferable right to access and use the website for its intended purpose.
You must not copy, reproduce, distribute, modify, or create derivative works from the website or its content without prior written permission, except as permitted by applicable law.
Limitation of Liability
Cleobetra Casino provides the website and services on an “as available” basis. While we take reasonable steps to maintain reliable operation, we do not guarantee uninterrupted access, error-free performance, or that the website will be free from faults at all times.
To the extent permitted by applicable law, Cleobetra Casino is not liable for losses arising from events outside our reasonable control, including interruptions caused by third-party networks, payment providers, device issues, or internet connectivity problems.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or guarantees that cannot be excluded under applicable law. Where liability cannot be excluded, it will be limited to the minimum extent permitted.
Account Suspension
Cleobetra Casino may suspend, restrict, or close an account where we reasonably believe it is necessary to protect the player, other users, or the integrity of the service. This may include suspected prohibited activity, security concerns, incomplete verification, or responsible gambling safeguards.
During a suspension, certain actions (such as deposits or withdrawals) may be restricted while a review is conducted. Where appropriate, we may cancel wagers affected by a clear error or integrity issue and return stakes in a fair manner.
If your account is closed, any remaining balance will be handled in accordance with these Terms & Conditions and applicable checks, including verification and review of any outstanding promotional conditions or disputes.
Privacy
Cleobetra Casino handles personal information in accordance with its Privacy Policy, which explains what data may be collected, how it is used, and what choices may be available to you. By using the website, you acknowledge that your information will be processed as described in that policy.
For security and compliance purposes, Cleobetra Casino may monitor account activity and transactions. This monitoring is used to help prevent fraud, protect players, and maintain a fair gaming environment.
Responsible Gambling
Cleobetra Casino supports responsible gambling and encourages players to treat gaming as entertainment, not as a way to make money. You are responsible for managing your play and staying within your means.
Where available, responsible gambling tools may include deposit limits, session reminders, time-outs, and self-exclusion options. You are encouraged to use these tools early if you feel your gambling is becoming difficult to control.
Cleobetra Casino may take additional protective steps where we observe patterns that suggest harm, such as repeated failed deposits or extended sessions, while respecting your rights and applying measures proportionately.
Amendments
Cleobetra Casino may update these Terms & Conditions from time to time to reflect changes to the website, games, business practices, or legal and security requirements. When changes are made, the updated version will be posted on the website.
Where changes are material, we may take additional steps to draw them to your attention through the website interface. Your continued use of Cleobetra Casino after an update takes effect indicates acceptance of the revised Terms & Conditions.
Contact Information
If you have questions about these Terms & Conditions or your account, you can contact Cleobetra Casino customer support at [email protected].
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